HomeRental PoliciesMaples Ridge Vacation Rentals Covid-19 policies

Maples Ridge Vacation Rentals Covid-19 policies

Reservations for stays made on or before March 18, 2020, with a check in date between March 18, 2020 and April 30, 2020 may be transferred into a gift certificate to be used within one year. We will post the dollar amount paid on the rescheduled reservation. When you reschedule, we will require you to pay the remaining balance (if any) in full. You can only reschedule this reservation one time; our cancellation policy will not apply to the rescheduled reservation. If for some reason you cannot make the rescheduled date, you will forfeit the full amount paid.

Reservations made after March 20, 2020 will not be covered under our Covid-19 policy.

Covid-19 circumstances that are not covered under our policy include: transportation disruptions and cancellations, travel advisories and restrictions, health advisories and quarantines, changes to applicable law, and other government mandates (like evacuation orders, border closures, prohibitions on short-term rentals, and shelter in place requirements).

Reservations checking in after April 30, 2020 will follow the cancellation policy stated in the rental contract. We require a 60-day cancellation notice. Our fees for cancellation are as follows: For 1- and 2-bedroom units, if you cancel 60 days or more prior to your date of arrival, a $95.00 plus tax cancellation fee will incur. The $95.00 cancellation fee will be deducted from your initial reservation deposit. If you cancel less than 60 days before your date of arrival, your total amount of reservation will be forfeited UNLESS the exact reservation can be duplicated to another interested party. If the reservation is duplicated to another party, you will get a refund of the full amount, but will be charged a $95.00 plus tax cancellation fee. In 3 bedroom or larger units, if you cancel more than 60 days prior to your arrival, you will receive a full refund less $95 plus tax or 10% plus tax, whichever is greater, of your original deposit. If you cancel less than 60 days prior to your arrival date, the total amount of your reservation will be forfeited unless the exact reservation can be duplicated by another interested party. If the reservation is duplicated to another party, you will receive a refund except for $95 plus tax of 10% plus tax whichever is greater.